Traveling from the US or Canada

Do I need a passport or visa?

Guadeloupe is an overseas department of France (part of the EU/Schengen framework for entry rules, though not in the Schengen Area itself). US and Canadian citizens need a valid passport (valid for at least 6 months beyond your travel dates). No visa is required for tourist stays of 90 days or less.

What currency is used, and how much are things?

Guadeloupe uses the euro (€), like mainland France. All rates on this site are shown in euros. Credit cards are widely accepted; we also accept bank transfer and ANCV holiday vouchers.

Is there a direct flight from the US or Canada?

Air France operates the only direct flight from the United States, connecting Miami (MIA) and Pointe-à-Pitre (PTP) once a week, on Fridays (around $660 round-trip, prices vary). From Canada, Air Transat runs a seasonal direct flight between Montréal (YUL) and Pointe-à-Pitre (PTP). Other US and Canadian departure cities typically connect via mainland France (Paris) or through other Caribbean hubs.

Booking and payment

Why book directly instead of through a platform?

Booking directly on kanisi.fr gets you our best rate guarantee: you don’t pay the service fees charged by booking platforms. Your reservation is confirmed with a paperless rental agreement.

What payment methods do you accept?

Cash, credit card, bank transfer, and ANCV holiday vouchers.

Can I get an invoice made out to a company?

Yes. We issue invoices to your company for business travel. Preferential business rates apply under certain conditions — contact us with your dates and expected length of stay.

Does the listed rate include everything?

Listed rates exclude the cleaning fee and the local tourist tax, and vary by season. The full breakdown is shown in the booking module once you select your dates.

What is your cancellation policy?

Cancellation terms are detailed in our general terms and conditions, provided with the rental agreement. For any question about an existing booking, write to us directly.

Arrival and departure

What time can I check in?

Check-in is from 4:00 pm, check-out before 11:00 am.

How do I get the keys?

We welcome you in person on arrival: there’s no lockbox or code to find. It’s also the moment we hand you a welcome ti-punch and fruit juice, and answer any questions you have about the island.

What if my flight arrives late?

That’s not a problem. The shops, mini-market and prepared-food counters 100 meters away stay open until 9:30 pm, so you can still get dinner even on a late arrival.

Pool and safety

Is the pool safe for young children?

The saltwater pools are fitted with an alarm, but they are not surrounded by a fence. They have a shallow tanning ledge. Constant supervision is essential with young children.

Is the property fenced?

Yes. The garden is fully fenced and the parking area is closed off by an electric gate.

On site

What happens if there’s a water outage?

1,200-liter cisterns automatically take over from the public water supply. You keep running water for the entire outage — a real comfort in Guadeloupe.

Is the internet good enough to work remotely?

Yes. Fiber internet measures 275 Mb/s on site, available over Wi-Fi and wired Ethernet. The Ethernet port makes a real difference for video calls or large file transfers.

Are linens provided?

Linens and towels are provided, and beds are made on arrival. A linen and towel change is available as an option.

Can I request housekeeping during my stay?

Yes, for stays beyond 7 days, extra housekeeping can be added as an option.

Do you have baby equipment?

Yes, on request: travel crib, high chair, and appropriate dishware.

Getting around

Do I need to rent a car?

Strongly recommended. Local shops are a 100-meter walk away, but the beaches, the airport and the island’s tourist sites require a vehicle.

What are the distances from the villas?

From 698 rue Albert Dupont in Baie-Mahault: 10 minutes to the Jarry business zone, about 20 minutes to Pointe-à-Pitre Le Raizet Airport (PTP) and the Dothémare area, 5–10 minutes to the Destreland shopping center, 20–25 minutes to the beaches of Le Gosier and northern Grande-Terre.

Is it well located for visiting the whole island?

Yes, that’s the whole point of the location. Baie-Mahault sits at the crossroads of Guadeloupe, between Grande-Terre and Basse-Terre: you can explore the entire island without ever changing accommodations.

House rules

Are pets allowed?

No, pets are not permitted.

Can I smoke?

The house is non-smoking. Smoking is permitted on the terrace and in the garden.

Can I host a party or reception?

No. Parties, receptions and birthday celebrations are not permitted.

Choosing your villa

Which villa fits how many people?

Kanisi 1 accommodates 4 guests in 2 bedrooms, Kanisi 2 accommodates 6 guests in 3 bedrooms, and the Kanisi Duo package combines both villas for 10 guests across 5 bedrooms. Each bedroom has its own private bathroom.

What’s the minimum length of stay?

3 nights for Kanisi 1, 4 nights for Kanisi 2, and 6 nights for the Duo package. Medium and long stays are possible: up to 90 nights for Kanisi 1 and Kanisi 2.

How does the Duo package work?

Kanisi Duo combines the two neighboring villas. Each group keeps its own space, kitchen and pool, while sharing a common garden. It’s the option best suited to extended families, groups of friends, and teams traveling together.

Still have a question?

Write to us at info@kanisi.fr or call +590 690 31 93 01. We answer personally.